101-Fit Privacy Policy

Updated at 2022-03-22

Welcome to 101-Fit ("we," "our," or "us"). We are commited to safequarding your privacy. This Privacy Policy outlines how your personal information is collected, utilized, and shared by 101-Fit. The terms outlined in this Privacy Policy are applicable to our website, 101-fit.com, and its associated subdomains, collectively referred to as our "Service". By accessing or utilizing our Service, you confirm that you have reviewed, comprehended, and agreed to the collection, storage, use, and disclosure of your personal information as detailed in this Privacy Policy and our Terms of Service.

For this Privacy Policy:

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Sentosa Digital OÜ, operating under the brand name Creative Solutions, a private limited company registered in Estonia.
  • Country: Where Creative Solutions or the company of Creative Solutions are based, in this case, Estonia.
  • Customer: Refers to the company, organization, or person that signs up to use the Creative Solutions Service to manage relationships with consumers or service users.
  • Device: Any internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit Creative Solutions and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: Refers to those individuals who are employed by Creative Solutions or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: Refers to the service provided by Creative Solutions as described in the relative terms (if available) and on this platform.
  • Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: 101-Fit's site, which can be accessed via this URL: 101-fit.com.
  • You: a person or entity that is registered with 101-Fit to use the Services.

We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing/Billing Addresses

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: Your information helps us to better respond to your individual needs
  • To improve our service: We continually strive to enhance our service offerings based on the information and feedback we receive from you
  • To improve customer service: Your information assists us in more effectively responding to your customer service requests and support needs.
  • To process transactions: We may use the collected information to process orders or transactions you initiate.
  • To administer a contest, promotion, survey or other site feature: In case we organize contests, promotions, surveys, or other features, your information may be used for administration purposes.
  • To send periodic emails:The email address you provide may be used to send you information, updates, and related product or service information. If at any time you would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email.

We may receive some information from third parties when you contact us. For instance, when you submit your email address to express interest in becoming our customer, we may receive information from a third party that provides automated fraud detection services to us. Additionally, we may occasionally collect information that is publicly available on social media websites.
You have control over the extent of information made public on social media websites. You can manage this by visiting these websites and adjusting your privacy settings.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through our platform. In the course of enabling these services, we may share your personal information, and possibly some non-personal information, with these third parties.

Portions of our log file data, including IP addresses, may be shared with third parties, such as web analytics partners, application developers, and ad networks, for analytics purposes.

If your IP address is shared, it may be used to estimate general location and other technographics, such as connection speed, whether you have visited the service in a shared location, and the type of device used to visit the service. These third parties may aggregate information about our advertising and user interactions on the service to provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties if, in our sole discretion, we believe it is necessary or appropriate to respond to claims, legal processes (including subpoenas), protect our rights and interests or those of a third party, safeguard the safety of the public or any person, prevent or stop any illegal, unethical, or legally actionable activity, or otherwise comply with applicable court orders, laws, rules, and regulations.

We collect personal information that you submit to us. Additionally, we may receive personal information about you from third parties, as described above.

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to individuals who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, as we share your disdain for spam.

By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on platforms like Facebook. This involves displaying custom advertising to specific individuals who have opted-in to receive communications from us.

Email addresses submitted exclusively through the order processing page will be used solely for sending you information and updates related to your order. If, however, you have provided the same email through another method, we may use it for any of the purposes stated in this Policy.

Note: If you wish to unsubscribe from receiving future emails at any time, detailed unsubscribe instructions are included at the bottom of each email.

Creative Solutions, incorporated in Estonia, is the entity responsible for the information collected via our website, through direct interactions with you, or from the use of our help services. This information may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world. It may be viewed and hosted anywhere globally, including countries that may not have laws of general applicability regulating the use and transfer of such data.

To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

We take comprehensive measures to protect the security of your information. Creative Solutions has implemented physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and ensure the proper use of your information. However, it is important to note that neither individuals nor security systems are infallible, and this includes encryption systems.
Despite our reasonable efforts to protect your personal information, we cannot provide an absolute guarantee of its security. Intentional crimes, human errors, or failure to adhere to policies may pose risks. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Creative Solutions personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows.

You can contact us to:

  1. Update or correct your personally identifiable information.
  2. Change your preferences regarding communications and other information you receive from us.
  3. Delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by canceling your account.

Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

It is important to note that it may not be technologically possible to remove every record of the information you provided from our system due to the need for system backups. This backup necessity aims to protect information from inadvertent loss, meaning that a copy of your information may exist in a non-erasable form that could be challenging or impossible for us to locate.

Promptly after receiving your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

If you are one of our workers or applicants, we collect information that you voluntarily provide to us. The information collected is used for Human Resources purposes, including the administration of benefits to workers and the screening of applicants. You may contact us to:

  1. Update or correct your information
  2. Change your preferences concerning communications and other information you receive from us.
  3. Receive a record of the information we have relating to you.

Updates, corrections, changes, and deletions will not affect other information that we maintain or information provided to third parties in accordance with this Privacy Policy prior to such updates, corrections, changes, or deletions.

To protect your privacy and security, we may take reasonable steps, such as requesting a unique password, to verify your identity before granting you profile access or making corrections. It is your responsibility to maintain the secrecy of your unique password and account information.

Promptly after receiving your request, all personal information stored in databases actively used and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Creative Solutions, or any of its Corporate Affiliates (as defined herein), or that portion of Creative Solutions or any of its Corporate Affiliates to which the Service relates. This also applies in the event that Creative Solutions discontinues its business or files a petition, or has filed against it a petition, in bankruptcy, reorganization, or a similar proceeding.
Any such transfer will be subject to the third party agreeing to adhere to the terms of this Privacy Policy.

We may disclose information, including personal information, about you to our Corporate Affiliates. In the context of this Privacy Policy, "Corporate Affiliate" refers to any person or entity that directly or indirectly controls, is controlled by, or is under common control with Creative Solutions, whether by ownership or otherwise. Any information related to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

We retain your information only for as long as necessary to provide services to you and fulfill the purposes described in this policy. The same applies to any third parties with whom we share your information and who perform services on our behalf. Once we no longer require your information and there is no need to retain it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it to ensure that your identity cannot be identified.

We retain your information only for as long as necessary to provide services to you and fulfill the purposes described in this policy. The same applies to any third parties with whom we share your information and who perform services on our behalf. Once we no longer need to use your information, and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it to ensure that your identity cannot be identified.
We implement a range of security measures to ensure the safety of your personal information when you place an order or enter, submit, or access your personal information. We utilize a secure server, and all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology. This information is then encrypted into our Payment gateway provider's database, accessible only by those authorized with special access rights and required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file.
However, we cannot ensure or warrant the absolute security of any information you transmit to us. We do not guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

The laws of Estonia, excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to other local, state, national, or international laws.

By using our service, registering an account, or making a purchase, you consent to this Privacy Policy.

This Privacy Policy applies solely to the Services provided by Creative Solutions. The Services may include links to other websites not operated or controlled by Creative Solutions. We are not responsible for the content, accuracy, or opinions expressed on such websites, and they are not investigated, monitored, or checked for accuracy or completeness by us.
Please be aware that when you use a link to navigate from the Services to another website, our Privacy Policy is no longer applicable. Your browsing and interaction on any other website, including those linked on our platform, are subject to that website’s individual rules and policies. Third parties operating such websites may employ their own cookies or other methods to collect information about you.

We utilize "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. Cookies are employed to personalize the content you see on our website. Most web browsers can be configured to disable the use of Cookies. However, it's important to note that if you disable Cookies, you may not be able to access certain functionality on our website correctly or at all. It's important to highlight that we never place Personally Identifiable Information in Cookies.

Advertising helps support us and enables many of the websites and services you use to remain free of charge. We strive to ensure that ads are secure, unobtrusive, and as relevant as possible.

We use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. Cookies help make advertising more effective by allowing advertisers to reach their audience and track the performance of ads, including the number of ads shown and clicks received. We use Cookies to personalize the content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. It's important to note that we never place Personally Identifiable Information in Cookies.

We utilize remarketing services. In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to individuals who have previously visited your website. This strategy enables our company to maintain a presence as users navigate the internet by displaying ads on the websites and platforms they frequent the most.

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

We collect information from kids under the age of 13 solely to enhance our services. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your permission, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we decide to change our privacy policy, we will post those changes on this page and update the Privacy Policy modification date below.

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services ("Third-Party Services").
You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

We utilize Facebook Pixel, an analytics tool that enables us to measure the effectiveness of our advertising by understanding the actions people take on our website. The Facebook Pixel allows us to ensure that our ads are shown to the right people. Please note that Facebook Pixel may collect information from your device when you use our service. The information collected by Facebook Pixel is held in accordance with its Privacy Policy.

Cookies

We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable, or you would be required to enter your login details every time you visit our service as we would not be able to remember that you had logged in previously.

Local Storage

Local Storage, sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with greatly enhanced capacity and no information stored in the HTTP request header.

Sessions

We use "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy, we explain exactly how and why this data is collected. Additionally, we outline the measures taken to maintain the protection of this data, preventing its replication or misuse.

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control that EU residents have over their personal data.

Personal data refers to any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own or in combination with other pieces of information to identify a person. Beyond a person’s name or email address, examples of personal data include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
The Data Protection Principles, as outlined by GDPR, include the following requirements:

  • Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfill a specific purpose, and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
  • Personal data should be held no longer than necessary to fulfill its purpose.

Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and ask for their data to be updated, deleted, restricted, or transferred to another organization.

GDPR introduces new requirements for how companies should protect individuals' personal data that they collect and process. It raises the stakes for compliance by increasing enforcement and imposing greater fines for breaches. Beyond these facts, GDPR represents a commitment to ethical data handling practices.
At 101-fit.com we firmly believe in the importance of data privacy. We have established robust security and privacy practices that go beyond the requirements of this new regulation, emphasizing our dedication to protecting your personal information.

We are committed to assisting our customers in meeting the data subject rights requirements of GDPR. All personal data is processed or stored in fully vetted, DPA compliant vendors. Conversations and personal data are retained for up to 6 years unless your account is deleted. In the event of account deletion, we dispose of all data in accordance with our Terms of Service and Privacy Policy, ensuring no retention beyond 60 days.

Recognizing the need to provide individuals, especially those in the EU, with the ability to access, update, retrieve, and remove personal data, we have designed our services with these considerations in mind. From the outset, we have offered self-service options, granting you access to your data and your customers' data. Our customer support team is available to address any questions you may have about working with the API.

Don't hesitate to contact us if you have any questions.