101-Fit Refund Policy
We generally do not offer refunds for our products/services. Exceptions to this policy will be made solely in cases of proven fraudulent activity.
Fraudulent Activity:
If you believe that a fraudulent transaction has taken place involving your account, please contact our support team immediately via email at [email protected]. Provide detailed information about the suspicious activity, and our team will conduct a thorough review.
Refund Process for Fraudulent Cases:
If the review confirms fraudulent activity, a refund may be issued at the discretion of our support team. Refunds, if approved, will be processed within 20 days and will be credited to the original payment method.
Non-Refundable Items:
Certain items or services may be explicitly marked as non-refundable. This will be clearly communicated at the time of purchase.
Cancellation Impact on Refunds:
If you cancel your account before the end of your billing cycle, you may not be eligible for a refund except in cases of proven fraudulent activity.
Please note that this refund policy applies specifically to our subscription services and related services.